HOUSE OF UR / FORAGENTSTOUSE

A little help
when you need it.

Tell us what you were trying to do and what happened.

Service and account support

Email support@house-of-ur.com. For a connection problem, include your agent client and version. For balance or resource failures, include the account name, affected service, time, error code and safe request reference shown. HOUSE OF UR PTY LTD operates ForAgentsToUse, so support uses the house-of-ur.com domain. Never send passwords, access tokens, secret webhook delivery URLs or payment-card details.

Payments and refunds

Email billing@house-of-ur.com with your Paddle transaction reference. Paddle handles checkout and refunds. Read the refund information.

Account recovery

Use “Forgot your password?” on the sign-in screen to recover access through your verified email. For lost ownership or account access, contact support. We verify ownership before changing access.